Internet User Experience 2010
Program > Schedule > Panel Session
4:30 p.m., July 26, 2010
What's Next for You in UX? Paths and Detours to Explore as Your Career Matures (P16)
Danielle Cooley, Principal, DGCooley Consulting
Keith Instone, IBM Corporation
Derek Poppink, User Experience Manager, Cengage Learning
Steve Tengler, Engineering Group Manager, OnStar Human-Machine Interface, OnStar by General Motors
User experience professionals come to our field from a wide variety of backgrounds and educational levels. As UX professionals reach mid-career, what is the natural progression for us? What choices do we have? What skills will different careers (e.g., product management or management consulting) or advanced user experience careers (e.g., UX group management or distinguished practitioner) require?
This panel will discuss possible career paths and the skills required for them. Panelists and panel attendees will contribute to a poster describing forecasted career paths.
Panelists TBD, but will be individuals who are at either mid-career or advanced-career stages. The panel moderator will be Brian Phelps, a Senior Consultant at Tec-Ed, a user experience consultancy. Brian, currently in his mid-career, is a user experience researcher and designer.
About the Speakers
Danielle has over 10 years of experience in a multitude of user research and usability analysis methods utilized on a wide variety of applications, including hardware, Windows, web, telephone, and mobile. Her successful designs have been implemented at both large and small, public and private companies in many industries ranging from pharmaceuticals to car rental to financial services.
Active in the field, she was the founding Vice President of the Boston chapter of the Usability Professionals Association and served as Panels chair and Experienced Practitioner co-chair for the 2007 and 2008 Usability Professionals' Association Annual Conferences, respectively. She has a BE in Biomedical and Electrical Engineering from Vanderbilt University and a MS in Human Factors in Information Design from the Elkin B. McCallum Graduate School of Business at Bentley University in Waltham, MA.
Keith Instone, IBM Corporation
Keith Instone is the Information architecture lead for IBM's enterprise web solutions. That means he worries a lot about how IBM's internet and intranet are organized. He has been active in various user experience community efforts over the years, such as the CHI conference, World Usability Day and UXnet. His new community service "gig" is trying to understand the gaps between HCI research and UX practice, and how to address them.
Derek Poppink, User Experience Manager, Cengage Learning
Derek is conducting user research and usability studies for Cengage Learning, whose products span K12 schools, academic institutions, public service agencies, and international audiences. He has never been so challenged or so excited! Derek developed software at Compuware in Detroit for five years and designed multimedia applications for Ricoh in California and Japan for four years. He has BS and MS degrees in Computer Science from Stanford University, the latter including a specialization in Human-Computer Interaction. He currently lives in Farmington Hills with three amazing children: Josh, Alex, and Courtney.
Steve Tengler, Manager, Human Factors, OnStar by General Motors
Steve Tengler has worked in the automotive industry for the past 19 years in advanced electronics systems ranging from navigational radios to advanced crash notification systems to inter-vehicular communications. For the past 4 years, Steve has been the Engineering Group Manager for OnStar's Human-Machine Interface team whose focus includes both in & out-of-vehicle interfaces. Steve feels right at home in Ann Arbor since both of his degrees are from THE University of Michigan; most recently receiving his Masters in Industrial Engineering with an emphasis on Human Factors in 1991 (that being about when Michigan had a football & basketball team worth bragging about). Steve now resides in Grosse Pointe with his greatest passion: his family.
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