Internet User Experience 2010

JULY 24 - 28

Attend

Program > Schedule > Panel Sessions

9:30 a.m., July 28, 2010

The Ideal Future of Internet Devices (P39)

Farris Khan, Product Director, ForeSee Results, and bobbleheadguru blogger.
Dave Mitropoulos-Rundus, Usability Services Manager, ForeSee Results
Steve Tengler, Engineering Group Manager, OnStar Human-Machine Interface,
OnStar by General Motors
Other TBD presenter

Handheld internet devices were stabilizing a bit until the Droid came out in 2009. In 2010 the iPad disrupted the paradigm for accessing the internet and personal computing. In 2011 we might see an auto company or supplier introduce a non-distracting method for drivers to use the internet. The evolution of these devices creates s range of emotions: delight, surprise, satisfaction, frustration, misunderstanding and anger. It also creates legislation and litigation. But let's rise above all that. At some point in the future, the perfect internet devices will be here. In a single 90 minute session, at least five angry, brave, or visionary souls will present concepts verbally, with hand-waving, and possibly with physical examples.

About the Speakers

Farris Khan, Product Director, ForeSee Results, and bobbleheadguru blogger.

Farris's career started doing probabilistic risk assessment for a nuclear power plant. He then worked on designing and testing parts for Saturn. He was swept up in the social media wave of the mid-90s, called discussion boards, and started to track comments about Saturn. This led to a career shift to marketing where he led Saturn.com. He later became a strategy consultant and practitioner where he worked on projects for GM, Ford, Chrysler and AAA.

Along the way, Farris picked up a BS in Mechanical Engineering, a MS in Industrial and Operations Engineering (with a focus on human computer interaction) and an MBA all from the University of Michigan, Ann Arbor.

Farris is currently Product Director at ForeSee Results, a leading customer satisfaction company, based in Ann Arbor, MI. He is also a registered iPhone and iPad developer and technology blogger. He can most easily be reached via Twitter @bobbleheadguru.

Dave Mitropoulos-Rundus, UsableWorld

Dave has made his career designing products to fit people. He has designed user interfaces for hand-helds and kiosks and web sites and production machines, and has conducted evaluations in the lab, on the web, in the field, and in the homes of consumers. Dave has held usability consulting, sales, and management positions in both company product development and in consulting groups. He has led corporate initiatives to standardize user interfaces, improve usability, and achieve Section 508 compliance. He has also focused on dramatically improving usability and conversion rates on Business-to-Consumer websites and on achieving usable and useful IT software.

Dave has a Masters degree in Human Factors Psychology from Rensselaer Polytechnic Institute.

Dave has written papers and given presentations, tutorials, and consultations on usability, web site design, product design, and home product testing. He is a chapter author of, "Design by People for People: Essays in Usability".

Dave is a member of HFES, ACM SIG-CHI, and UPA, a founder and officer of the Michigan UPA, and the founder of the Internet User Experience conference which has been held in Michigan for six consecutive years and counting.

Steve Tengler, Manager, Human Factors, OnStar by General Motors

Steve Tengler has worked in the automotive industry for the past 19 years in advanced electronics systems ranging from navigational radios to advanced crash notification systems to inter-vehicular communications. For the past 4 years, Steve has been the Engineering Group Manager for OnStar's Human-Machine Interface team whose focus includes both in & out-of-vehicle interfaces. Steve feels right at home in Ann Arbor since both of his degrees are from THE University of Michigan; most recently receiving his Masters in Industrial Engineering with an emphasis on Human Factors in 1991 (that being about when Michigan had a football & basketball team worth bragging about). Steve now resides in Grosse Pointe with his greatest passion: his family.

Back to Schedule